You will be working in our modern and comfortable 116 bedded Nursing Home, located near East Finchley Tube station. Hammerson House enjoys lots of sociable, communal spaces and beautiful woodland gardens.
We are looking for Hospitality Service Team Leaders who have a passion for the delivery of a first-class service to our residents. You will be supervising the teams on the floors and responsible for the day-to-day operations for food and beverage and housekeeping.
What will your typical day involve?
You will be supervising the floor during meal periods to ensure that all standards and steps of service are met through all resident's interactions.
Responding to residents' requests with appropriate actions and level of service, maximizing residents’ satisfaction
Promote facilities and services to our residents and relatives and organize special events in the Dining area
Organize special events in the Dining room, such as receptions.
Organize and conduct Service pre and post-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes or requirements.
Ensuring that all Health & Safety/Food Safety/Statutory requirements are followed and assisting with training the team to our standards.
Who are we looking for?
Although welcome, no previous experience is required as full training will be provided.
You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you’ll be comfortable multitasking, able to work on your own initiative unsupervised and, where necessary, working with other teams to ensure our residents are kept happy in their homes.
You will have a cheerful, compassionate, respectful, and caring approach and good communication and interpersonal skills, with an understanding of the needs of older people and the desire to make a positive contribution to the lives of others.
What is in it for you?
- Free pick up and drop service to East Finchley tube station
- Car parking on site
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days (plus bank holidays) annual leave, increasing over time
- Subsidised staff restaurant
- A DBS (at no cost to yourself)
- Free uniform
- Refer a friend bonus scheme
For more information on our benefits, please click here.
Full Time – 37.5 hours on a 7-day-a-week rota.
£28,500 per annum
Retention Scheme: £500 after completing six months’ probation and £1000 after 12 months of service. Subject to T&Cs
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
In addition to applying for the job, why not drop us a line and get to know more about us - you could be just a phone call away from an exciting new career!
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Please do not apply if you require sponsorship.
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.